Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
...Solutions Pvt. Ltd. is a premier partner for outsourced customerservice solutions. Founded on the principles of trust, reliability, and... ...This is a full-time on-site role for a Customer ...
Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
...gather insights, measure customer satisfaction, and drive continuous improvement.
Requirements
2+ years of experience in fashion merchandising.
Proven track record of driving customer success, retention, an...
...Title: Customer Relationship Manager
Location: Agra
Experience: 8 to 15 Years
Job Description
We are looking for an experienced and customer... ...for up sel...
Core Responsibilities:
Build and maintain customer support dashboards and reports in Tableau to monitor support ticket volumes, response times, and customer satisfaction metrics.
Analyze customer support data to identify trends, recurring issu...
...Overview:
The Customer Care Executive plays a crucial role in ensuring high levels of customer satisfaction and retention. They are responsible... ...Qualifications:
High school diploma...
We are searching for a passionate and results-oriented Lead of Customer Retention to lead our team in developing and implementing strategic initiatives to retain our valued customers. In this role, you will play a critical r...
EXL Services is hiring for an experienced Customer Journey Manager, you will be responsible for orchestrating and optimizing the end-to-end customer experience across all touchpoints and channels. You will work closely with cross-functional teams to ...
...People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest serv...