Competencies & Skill Set
Excellent inter personal skills to handle parents and internal team. High level of customer orientation.
Should be able to handle walk ins and convert to admissions
Self driven and attention to detail
High sense ...
...outsourcer (BPO) committed to your career success and development.
In this WFM capacity planning role, you will be leading expert capacity planners, forecasters and clients to deliver solutions through collaboration...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...Team management experience
communication skills- B2 High/C1 Level - Both English & French
Minimum of 1 years' experience within... ...Creative thinking
Education
. Graduate
# French Team ...
Job Title:
Manager I, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around...
...optimize the 24.7 Operations & team
p.) Should be able to demonstrate how would you handle a severity 1 outage within the timeline.
q.) Should have project management capabilities to complete major projects wi...
Competencies & Skill Set
Excellent inter personal skills to handle parents and internal team. High level of customer orientation.
Should be able to handle walk ins and convert to admissions
Self driven and attention to detail
High sense...
Role Title :- Contact Centre Agent Reports To :- Team Leader Business Group :- Emaar Properties Location :- Emaar Contact Center Office WHAT YOU WILL DO The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains b...
...Centre Operations and managing the team
Responsible for conversions and admissions
Single point of contact for parents and team
Mentor and coach the team
Responsible for Profit & Loss of Centre
Qualif...
...configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients, like customi...
