...Office Administrator
Position Overview:
GLG is the world's leading B2B platform, connecting professionals... ...former public-sector leaders, and the foremost...
...testing before lunch/Dinner starts
Coordinating for Medical Emergencies as and when required
Take regular briefings of Help Desk/ Mail room Executive.
Provide management advice to Helpdesk for escalated iss...
Role Purpose
The purpose of the role is to resolve, maintain and manage client?s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?s ensuring client satisfaction
Do
# Ensure timely ...
...Collaborative working
Deliver
No.
Performance Parameter
Measure
1.
100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails
2.
...
...Concept (PoC or equivalent experience) deployments for service offerings.
Good to Have
Knowledge of Virtualization Technologies (Hyper-V, XEN, VMWare)
Familiarity with industry security standards (ISO/IEC 27...
...change and problem.
Identify the skillset within the team and do the best resource allocation for better customer satisfaction..
Manage Customer Service support & Improvement Program in order to increase custo...
...integration between different database systems and applications. Develop and maintain data migration scripts and procedures.Performance Tuning... ...address performance bottlenecks in databas...
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely ...
...Job Summary:
The Benefits Administrator is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions. The Administrator assists in maintaining pension data, paymen...
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely ...
