Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams
Basic networking knowledge, including TCP/IP, firewalls, load balan...
...of documentation. Participation in department and business-level projects and meetings is expected to ensure the prompt execution of technology initiatives and strategies. The role demands the ability to multi-task ...
Job Responsibilities:
Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams
Basic networking knowledge, including TCP/...
...of documentation. Participation in department and business-level projects and meetings is expected to ensure the prompt execution of technology initiatives and strategies. The role demands the ability to multi-task ...
...Sr. Associate - Technology Services
Job Responsibilities:
Providing 3rd level support to end users for issues on various OS platforms... ...and skills (general and technical):
Excell...
...As a Software Packaging Specialist, responsible for monitoring Service-now queues for new, approved software packaging requests, you will play a pivotal role... ...Windows...
...rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Qualification
B Tech
No. of Positions
1
Skill (Primary)...
...and sharing the updates
Demonstrates high responsiveness for technology issues
Drives problems to root cause through partnership with... ...and skills (general and technical):
Excel...
...work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x
Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment
Working knowledge ...
