• Technical Help Desk support (L1).
• Min 2+ / 3 years relevant experienced technical support.
The Technical Help Desk Support (L1) is responsible for providing first-level technical support to our US-based clients. Thi...
...Customer Care Executive (Non-Voice Chat/Email Process) Shift: Rotational shift (Including Night shifts)Position: Customer Supp Experience: 1 Year to 8 Years Salary: 4.2 LPA Walk-In Time: 11:00 AM to 3:00 PM Location: Bellandur, ...
B2C chat process experience only
Recent project/Process should be on chat process
Require experience on L1 Service Desk / Voice process with Email/Outlook & chat experience.
Dual concurrencies chat experience required.,
...We are currently seeking a skilled and motivated Data Analyst to join our Operations team and contribute to the day-to-day operational success of our Support side, focusing on data analysis, chat product automations...
Position Title: Omni Channel Support Agent
Position Required Skills, Knowledge, And Abilities
Maintains a working knowledge of our client... ...of working with US clients.
Knowledge of CRM, Virtual
...Role : International Technical Support L3 Support
Exp : 2+ 4yrs ( Should have international Exp )
Skills : Experience on Service Desk , VPN, 0365 , Service Now, Ticketing Tools Active Directory, International ...
...considered)
* Open requirement is for JL 3A
* Recent project/Process should be based on chat
* Mandatory experience on L1 Service Desk/CS-Semi tech
* Multiple chat/Dual chat experience is required.
BE/B.T...
Profile verification of users
Take ownership of customer issues that are raised
Escalate unresolved issues to the appropriate internal... ...users
Provides customer additional information or ...