• Technical Help Desk support (L1).
• Min 2+ / 3 years relevant experienced technical support.
The Technical Help Desk Support (L1) is responsible for providing first-level technical support to our US-based clients. Thi...
...exceptional customer service and assisting with inquiries related to mortgage products, services, and account management. This role requires... ...information about mortgage options, interest...
Job Description
Must-Have:
Experience in working on different contact center technology areas like
IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM
Migration to Genesys cloud contact center
Genesys API-s and integration...
Dear Candidate we are hiring based on below requirements.
Requirement
6 days with rotational off (work from office)
Operational Hours - 9 AM to 7:30 PM
Shift Hours - 9 hour and 8 hours production
Education - Graduate / Undergrad with exp...
...Customer Care Executive (Non-Voice Chat/Email Process) Shift: Rotational shift (Including Night shifts)Position: Customer Supp Experience: 1 Year to 8 Years Salary: 4.2 LPA Walk-In Time: 11:00 AM to 3:00 PM Location: Bellandur, ...
Position Title: Omni Channel Support Agent
Position Required Skills, Knowledge, And Abilities
Maintains a working knowledge of our client... ...of working with US clients.
Knowledge of CRM, Virtual
...Huge openings for Voice process / Technical Support / US Shift / Chat Support-Sal-3lpa
WALK IN INTERVIEW
LOOKING FOR FRESHER OR EXPERIENCE... ...WITH GOOD COMMUNICATION SKILLS
Availa...
...Role : International Technical Support L3 Support
Exp : 2+ 4yrs ( Should have international Exp )
Skills : Experience on Service Desk , VPN, 0365 , Service Now, Ticketing Tools Active Directory, International ...
...ensuring no impact to customer experience and demonstrating long term, mid-term and short-term forecast and capacity plans to business owners.
Reviewing complex financial information, business analysis, resource ...