...analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
BE/B.Tech (Hons)
No. of Positions
1
Skill (Prima...
The Enterprise Data and Insights team at FactSet provides actionable insights based on consistent, trusted data through a robust framework of analysis, infrastructure, and visualizations
Our vision is to empower the workforce to make informed d...
Certified CSSA PEGA Developers with experience in case management
Exp - 5+ (relevant years)
Required immediate candidates who are willing to attend interviews In-person from Hyderabad/Bangalore
Must Have:
Core PRPC expertise with 5 to 15 ...
...implement large-scale applications onboarding in IAM products such as SailPoint IdentityIQ (IIQ), ISC, etc.
• Design and develop Joiner, Mover, Leaver (JML) workflows, access request framework, etc.
• Onboard la...
years working in a SOC and/or strong security technology operations experience.
• Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst
(GIAC), Continuous Monitoring (GMON), Certified Ethical Ha...
...Engineering disciplines with Min of 5 to 6yrs experience Database admin of SQL, No SQL Databases.
Brief Description:
The DB administrator must monitor the database performance and evaluate complex information ...
...processes and experience working with a support ticketing system like ServiceNow,
Prior experience supporting a Commercial Off the Shelf (COTS) application in an enterprise environment
Maintain, troubleshoot, ...
...• Hands on experience on Aconex Advance Modules like Packages, Connected Cost
• Experience in a lead role whereby you influenced, mentored, and led a mixed team of engineers
• Sound Knowledge of Aconex API's fun...
...real time work experience in Windows 2012
Must have Valid Training Experience.
Must be MCSA Certified professional and Microsoft Certified Trainer.
Additional Information All your information will be kept c...
...demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucial
A+ , N+, MCSA, MCSE Tec...
