o Logging user calls and issue trouble tickets
o Assigning severity level to each call as per the definition given below.
o Tracking each call to resolution by follow up / Escalating calls, if necessary
o Generating call reports & analyzing ...
...training experience
• Ability to train all levels of customer service representative.
• Strong interpersonal, communication, and presentation skills
• Ability to train with presentations, videos, and hands-on exercises.
Call - (***) **...
...Medical representative: job description
Medical representatives are the key point of contact between pharmaceutical and medical companies and healthcare professionals.
Excellent sales skills are a key requirement for medic...
...understanding of CRMs and Javascript, with the ability to troubleshoot issues effectively.
Excellent communication skills, adept at managing relationships with multiple stakeholders. Proficiency in delivering produc...
...year experience in a consultative selling environment.
Basic telecommunications knowledge.
Strong commitment to help and serve customers.
Selling skills and business acumen.
Highly flexible, takes varied...
...knowledge of specific T&E business processes when performing all back office operations work.
. Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice sy...
Pharmaceutical Sales Representative The Pharmacy Sales Rep will act as the key link between our company and healthcare professionals and you will aim at meeting sales targets.
As a Pharmaceutical Sales Rep, your goal is to increase the visibility...