Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...Job Title: Team Leader - Operations
Job Overview:
We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidat...
...call itself
Take ownership for settling calls dealt with by the agent.
Ensure that all calls dealt with provide excellent customer... ...educational institution providing diplomas in th...
...Leading BPO in PUNE Hiring for Transactional Quality Manager
Must be a Tenured Manager On papers in Quality(BPO)
Experience in Travel process with GDS is Mandatory
Over All Experience 10+ Years
CTC UPTO ...
Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
Role : Quality Analyst , SME , Process Trainer L3 Support
Exp : 3 TO 5yrs ( Should have international Exp )
Skills : Customer Service , Customer Specialist , Quality Analyst , call Audit , Call Monitering , Subject matter Expert , Process ...
...call itself
Take ownership for settling calls dealt with by the agent.
Ensure that all calls dealt with provide excellent customer... ...educational institution providing diplomas in th...
...Job Title: Process Trainer - Call Center/Back Office Operations
Job Overview:
We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a cruci...
...Company Overview
Trident Dispatch is a talent acquisition company with over four decades of domain knowledge. We provide a range of talent acquisition services to our clients, leveraging our extensive expertise. ...
