o Logging user calls and issue trouble tickets
o Assigning severity level to each call as per the definition given below.
o Tracking each call to resolution by follow up / Escalating calls, if necessary
o Generating call reports & analyzing ...
...training experience
• Ability to train all levels of customer service representative.
• Strong interpersonal, communication, and presentation skills
• Ability to train with presentations, videos, and hands-on exercises.
Call - (***) **...
...year experience in a consultative selling environment.
Basic telecommunications knowledge.
Strong commitment to help and serve customers.
Selling skills and business acumen.
Highly flexible, takes varied...
Call 72005504581. Check & process wealth management transaction as per checklist prepared. Quality check to mitigate any potential miss-selling risk
2. Assisting in policies and processes, standardization of all checklists, SAU manual and callback...
...need to meet the following qualification criteria to be considered:
~1-4 Years experience in accounts receivable follow-up/denial management for US healthcare customers
~ Fluent verbal communication abilities/ca...
JOB DESCRIPTION – AR CALLER/MEDICAL BILLING
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send the necessary...
Chennai
E RAD IMAGING & REPORTING SERVICES (INDIA) PRIVATE LIMITED
Job Description (Posting).
'To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requiremen...
