...should have team building skill set. S/he would work with cross functional team within & outside organization (Digital Marketing, IT, Ops, U/W and majorly with vendors managing call center for the process). Candidat...
Company Description
Zone Media is a digital marketing network located in Gurugram that provides customized solutions for clients' marketing... ...pay per call marketing.
➢ Proven track record as a Dig...
Measures employee performance via recorded and live monitoring (Call, chat & email audits)
Provides continuous feedback on opportunity areas and tracks Improvement.
Analyze sales skills of agents and determine areas of improvement and strengths...
...candidate with good exposure of GDS ( Amadeus , Sabre , Galileo , World span )
About Company
Hello folks and welcome to ' The Flights Guru '!!
We are a leading online travel agency that specializes in...
Avaya Voice Engineer (2nd and 3rd line Voice engineer)
Purpose of the Role:
Our purpose is to use the power of communication to not only make a better world but also for us to be number one for Service in the European business market. This will ...
...Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists ...
...equipment/s and managing other aspects of the call centre’s daily operation
• Conduct... ...etc.)
• Developing objectives for the call center’s day-to-day activities
• Mon...
French & English communication skills- B2 High and above
Minimum of 1 years' experience within a contact Centre environment as a Quality Analyst
Experience within customer services(Voice process)
Excellent leadership and communication skills...
...About the Call Center Representative Position
We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both ...
French & English communication skills- B2 High and above
Minimum of 1 years’ experience within a contact Centre environment as a Quality Analyst
Experience within customer services(Voice process)
Excellent leadership and communication skills...
