...solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (including Program Structure / Roadma...
...Summary:
The Service Delivery Management – Global Lead position will play a pivotal role in ensuring the successful delivery of IT services across all regions globally by effectively overseeing business relations...
...industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed ...
...Service operations and ensuring that the operational tasks
are done properly and on time.Core Key Responsibility Areas: Manage IT Support Team: lead a team of Queue Managers & Operations Support executives.
P...
Responsibilities
• BI Data Analysis for Business Improvements
• Manage Business Intelligence Report and Dashboards •
Data Governance and Quality Control
• BI Project Implementation and Ad-hoc Service Projects
• Business Profitability
• P...
...identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.
Driving Effectiveness of Compliance & Information Security as pa...
...Company: A Large Indian Conglomerate Key Skills: Infrastructure Management, IT Infrastructure, Service Delivery, Policy Management, Project Management, Vendor Management, Operations, Team Management, Budgeting, C...
As a Business Manager for Managed Services your role is to oversee and manage the operations and business activities related to the provision of manpower services and Advanced Parts Order System (APOS) to clients. You will be responsible for deve...
Job description :Qualifying Criteria - 4 to 10 years of experience in IT Service Process Management Disaster Recovery , Change / Configuration Management and Software Licensing Notice period / Joining dur...
about the role
To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (...
