...solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail... ...from vendor and reconcile them with the dat...
...Job Title: Team Leader - Operations
Job Overview:
We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidat...
WE ARE HIRING FOR U.K / AUS / US / DAYSHIFT - VOICE / CHAT PROCESS BANKING CUSTOMER SERVICE / COLLECTIONS / SALES / TECHNICAL / SEMI-TECHNICAL PROCESSES ARE AVAILABLE
CTC IS UPTO 7.50 LKHS FOR AGENT LEVEL + 50K-60K ANNUAL BONUS + INCT. + OVERTIME...
...call itself
Take ownership for settling calls dealt with by the agent.
Ensure that all calls dealt with provide excellent customer... ...educational institution providing diplomas in th...
...Job Title: Soft Skills Trainer - Call Center/Back Office Operations
Job Overview:
We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communicatio...
Job Details
You will play a crucial role in designing, developing, and optimizing our call center operations using Amazon Connect. You will collaborate closely with cross-functional teams to ensure that our customer interact...
..., Quality Assurance (QA)
This position is integral to the Customer Service Organization (CSO) team
This individual will play a critical... ...to the Director, Contact Center Performance...
...Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
Should have strong verbal & written communication skills
CCNP-Voice certification is added advantage.
Sound understanding of end to end VOIP ...
...Job Title: Process Trainer - Call Center/Back Office Operations
Job Overview:
We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a cruci...
...Apply Position: Resource Planner
Location: Pune – Work from office
Role and Key Responsibilities
Work with Partner/Client workforce management team and operations to create, update and maintain sta...
