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Account Manager - Customer Success & Growth - IT


Nuhumun


Location

Bangalore | India


Job description

- Developing a comprehensive understanding of clients- market position, products/services, unique selling points, and competitive landscape.

- Serving as the primary point of contact for all customer account management matters.

- Proactively staying connected with clients and the evolving market to identify new opportunities and engage viable clients regularly.

- Building and maintaining strong, enduring client relationships.

- Negotiating contracts and closing agreements to maximize profits.

- Developing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a relevant role.

- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executives and C-level.

- Solid experience with CRM software and MS Office.

- Experience delivering client-focused UX solutions to customer needs.

- Proven ability to juggle multiple account management projects while maintaining sharp attention to detail.

- Excellent listening, negotiation, and presentation abilities.

Strong verbal and written communication skills.

- Must have 3+ YOE in Client success & growth (Upsell, Cross-Sell)

- Experience in IT software solution sales or Management Consulting sales

- Education - Must be a MBA in Sales and Operation from Top College

- Must have experience with Services Company


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