Location
Secunderabad | India
Job description
Hiring For a Telecommunication Major
- Role: Customer Care Executive
- Education: 10+2 (Diploma)
- They should have good communication skills in English.
Role Summary
- The role of the Executive is to serve as a Customer Care Executive within the Persistency department. They will be responsible for resolving customer queries via calls and providing customer support.
Key Responsibilities
- The Customer Care Executive, the primary responsibility of resolving customer queries and issues over the phone. Their main objective is to deliver exceptional customer service and support. They will interact with customers to address inquiries, resolve issues, and provide necessary assistance.
- The Executive should possess effective communication skills and the ability to handle customers effectively. They should be empathetic and patient, striving to provide satisfactory resolutions to customer concerns. Active listening and problem-solving skills are essential in understanding customer needs and finding appropriate solutions.
- As a Customer Care Executive, their role is crucial in maintaining positive customer relationships and ensuring a positive customer experience. They should possess a thorough understanding of the products or services offered by the company to provide accurate information and assistance to customers.
Responsibilities
Eligibilities:
Job tags
Salary
