Assistant Manager - Programming and Operations, Digital Business

Location

Mumbai | India

Job description

This position is responsible for timely entering of content metadata into the CMS system of SonyLIV, Managing the team and supporting the operations.

Education: Graduate / PG in Broadcast/Media

Experience: 6 + years in Digital Content Management Operations

Reporting Relationship: Manager - Programming Operations, Digital

Business/Channel/Function: Digital

Key Responsibilities:

Metadata Operations

• Guiding the team and entering the complete meta data details for a better user experience.
• 100% accuracy of all the data fields to create a database for future mapping.
• Documenting, Creating, and following strict processes / workflows ensuring accuracy.
• Working closely with the business, product, and marketing teams to deliver high-quality content.
• Performing QC to ensure all published content is available on SonyLIV FE.
• Projects on bulk changes in the meta fields as per the stakeholder s requirements with foresight on how the changes with reflect / effect FE.
• Providing meta tags for BAU in addition to live sports and GEC content.
• Networking with the CMS tech team, understanding new features released in CMS, documenting, and implementing them in daily operations ensuring accuracy.
• Expertise in live event operations and content delivery.
• Ensuring availability and extending working hours when required based on GEC / Sports and live events.
• Guiding and helping the team with their queries, rostering, creating booking and monthly reports accounting utilization and deliveries of assets.

Critical Competencies:

Behavioural

• Team Player with Accountability.
• Eye For Detail with Foresight of Expected Events.
• Passion And Dedication.
• Understanding Of Sports GEC.
• Focus On Process Efficiencies.

Technical

• Advance computer knowledge
• Working with cloud platform such as AWS, google
• Understanding Meta tagging / hash tagging and its effects on video hits.

Other Personal Characteristics:

• The successful candidate must be bright, quick, and a team player who also possesses independence of thought and opinion to provide candour and honesty to support and influence key business decisions

• Must have authenticity to establish quality relationships across the organization through the highest levels of professionalism, ethics, and mutual respect

Personal traits which will make one an ideal candidate for the position is:

• Straightforward, professional, and polished
• Excellent communicator
• High energy, with an ability to motivate other team members
• A do-it-yourself orientation, consistent with the company s roll-up the-sleeves culture
• Positive outlook with an ability to deal with ambiguity
• Is a balanced individual capable of developing creative solutions while anticipating and mitigating risks
• Is an independent thinker and assertive - Can voice his/her opinion before the top management and other stakeholders in a professional manner

Job tags

Salary