ELEPROF
Location
Bangalore | India
Job description
Description Call Centre Operation Manager
Bachelors Degree 2-3 years of managerial experience Customer Service Experience Preferred Motivated self-starter Excellent verbal and written communication skills 2 Years Of Call Center Experience Required Prepares call center performance reports by collecting and analyzing call agents data. Evaluates individual performance reviews and overall team effectiveness with management. Helps call agents with challenging customer service issues. Monitors team performance Manage and improve center performance through performance monitoring, problem resolution, system audits, and quality assurance measuresJob tags
Salary