Pearson
Location
Noida | India
Job description
To have a Project Coordinator (PC) position for supporting Project / Program Managers for delivery of tests for current and upcoming event testing clients and handle daily transactions related to candidate experiences and reporting for event as well as on-demand clients.
Job Description - Project Coordinator (PC)
Project coordinator will be required to take care of following activities:
Coordination with selected sites signed up for testing for
receiving required documents and information related to event
audits,
dispatch and reverse pick-up of equipment and material
installation,
Training dates
Reports
Invoicing
Closure activities
Candidate and Test centre support during the event testing
Mail box management - Responses to candidate queries related to registration, payments, scheduling etc
Handling telephonic queries from test centres and clients
Coordination with other functions within PVUE for smooth functioning of the event
Project team - Site readiness, Daily reports from test centres, exam readiness, delivery; and publishing reports to relevant stakeholders
Marketing team - dispatches to test centres, coaching institutes etc, coordination with vendors for receipt of material
Quality team
Surveillance - Coordination for receiving DVR screenshots and recordings for quality review and inputs and sharing the same with the client.
Training - share training document, arrange training as per scheduled plan with both the Test centre staff as well as staff hired by PVUE
CSS - For accommodation candidates
Admin - Requirement, Dispatch and return of material
Technology - as and when required for coordination with test centers
Capacity management team - for test centre open and close hours and availability for event testing candidates.
Reporting
Project specific reports required by each PM for distribution to various stakeholders
Collation of learnings and recommendations post the event with all stakeholders and sharing with respective PM managing the client
Operational aspects of PC position
The new PC position will be managed as below:
Skills required:
PC should have following skill sets:
Good Communication skills - Verbal as well written, and Listening skills
Good customer handling skills
Well versed with MS-Office suite - Word, Excel and Powerpoint
Attention to detail and multi-tasking skills
Time management skills
Basic technical knowledge of web cam setting, microphone settings, browser setting, system configuration required.
Job tags
Salary