TVS Credit Services Ltd.
Location
Chennai | India
Job description
Join us in creating a future where dreams are realised!
At TVS Credit Services Ltd. , we are on the lookout for passionate individuals who are ready to turn aspirations into achievements. If you're ready to embark on a fulfilling journey, where you can embrace creativity and innovation to empower people, this is the place for you. Let's build a future together where your talents find their full expression! Job Purpose: This role is responsible to build strategic products and improve the customer usage rate of Insta Card. Including creating / improvising the customer journey, product construct / offering, introduction of features like BBPS, UPI lending stack, ONDC, etc along with suitable partners (Banks / FinTech’s). The scope shall also include continued market benchmarking and actions taken to improve each product’s adoption/ repeat usage rate. Key Responsibilities: Identification and development of strategic product actions with other internal stakeholders and external such as banks, service providers and other fin-tech partners Handle end to product road map and execution including, ideation, partner scouting , product pitching, negotiating commercials, closure, and agreement. Identifying emerging opportunities & build the product for non-users to improve the over usage rate, conveniency and thereby enhancing the customer experience to grow the business. Build positive working relationship at all the levels with all stakeholders with the organization and with the partners. Benchmarking competition and build new feature along with success metrics aligning in line with the lending / Insta Card business. Manage the expected / planned business deliverables from the products. Job Requirements: Post Graduate / MBA 8+ years of industry experience within product/tech, sales, managing customer journey Ability to formulate and adapt product requirement & product partnership Ability to handle multiple priorities and demands in a fast-paced dynamic environment Takes direction, documents expectations, then executes with minimal further direction Sound understanding and knowledge on the card transaction and payment product flows Strategic and analytical thinking Strong communication and interpersonal skills Problem solving and decision-making skills People Management & Networking skillsJob tags
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