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Client Delivery Executive


ColdEmailSecrets LLC


Location

Delhi | India


Job description

Who We Are & What We Do

ColdEmailSecrets LLC is a global lead generation agency partnering with B2B SaaS companies, marketing agencies, coaches, and consultants.

We help our clients book sales qualified leads (SQLs) to their sales calendars through targeted and effective cold email campaigns.

Our team of experienced professionals work remotely from different parts of the world and utilize the latest tools and strategies in the industry.

We value transparency, collaboration, and continuous learning, and are committed to providing exceptional service and support to our clients.

Role Description

This is a full-time remote role for an Inbox Manager. The Inbox Manager will be responsible for managing email correspondence, filtering and prioritizing inbound messages, and responding to customer inquiries in a timely and professional manner.

The Inbox Manager will work closely with cross-functional teams to identify opportunities for process improvements, and will contribute to the development of a knowledge base for frequently asked questions.

Qualifications

Proven experience in managing admin/email correspondence for a remote team or organization Excellent verbal and written communication skills, with a focus on customer service Strong organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment Attention to detail and the ability to maintain accuracy while performing repetitive tasks Proficient in the use of email management tools and software Experience working with cold email outreach tools like Instantly, Smartlead, Lemlist is a plus Experience working with customer relationship management (CRM) tools like HubSpot, Salesforce is a plus Experience in a sales or marketing environment is a plus


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