Location
Bangalore | India
Job description
Job Description
Position Title/Responsibility Level Lead Assistant Manager
, Supply Chain Function Finance Operations
Reports to Manager – Finance Operations
Supervises N.A.
Permanent/ Temporary Permanent
Span of Control N.A.
Location Bangalore, India
Basic Function - The position is responsible to perform variety of Supply chain functions
- Follow-up with Client for timely receipt of resolutions.
- Exposure to following areas will be preferred in Supply chain
- Reporting
- Vendor chargeback
- Inventory Management
Essential Functions - To ensure adherence to published procedures, timescales and guidelines.
- To ensure accurate data entry to provide business owners with quality analysis
- Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities
- Ensure that the assigned targets are met in accordance with SLA and Internal standards
- To ensure accurate data entered for forecasting
- Prepare & maintain inventory management reports
- Prepare & maintain Transportation reports
- Prepare & maintain SKU Reforecasting
- Responding to e-mail queries
- Ensure adherence to established attendance schedules
- Leading weekly calls
- Updating and preparing SOP documents
Performance parameters - Timeliness & Accuracy
- Attendance & Schedule Adherence
- Attrition
- Team objectives
Primary Internal Interactions - LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
- Manager for the purpose of settling issues left unresolved by the Manager
- Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
- QCA for the purpose of associate performance feedback and audit in order to update the training curriculum
Primary External Interactions - Client trainers, SMEs and Operations for the purpose of developing and updating training.
- Escalations at the client end for the purpose of seeking clarifications & answering queries
Skills Technical Skills - Good computer navigation skills
- Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirement
Process Specific Skills - Strong knowledge of Supply chain management or P2P
- Excellent Communication Skills ( Both Written and Oral)
Soft Skills (Desired)- Self disciplined and result oriented
- Team work/ Managing Self / Adaptability
- Ability to multi task
- Data gathering ability/ Eye for detail
- Coaching and Feedback
Soft Skills (Minimum)- Good Communication Skills (Both Written and Oral)
- Business awareness
- Customer Service Focus
- Active listening skills
- Presentation and Facilitation Skills
Education Requirements - Graduate in Accounting / Commerce with at least 15 years of education
Work Experience Requirements - Total work experience should be 6 - 8 years in the field of Supply chain or P2P
Other Requirements Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete)
___________________________________ ___________________________________________ _____________________
Candidate Supervisor/Manager Date
Job tags
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