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Location

India | India

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Job description

Job Description

Job Description:

In the context of the development of the Customer Services Strategy department, you will join the Airbus Customer Services Strategy Market & Messaging team.

Main activities:

You will lead regional activities in the South Asia region, supporting the Market & Messaging team. This team aims at delivering global commercial aviation services forecasts, intelligence and business analysis, through concise and impactful stories, in order to enhance Airbus present and future services, and enable strategic aftermarket decisions across Airbus.

Your activities will include:

● Build the regional Global Services Forecast (GSF) - next 20-yrs services demand forecast specific
to your region:

• Ensure development, overall coherence and continuous improvement of the regional services demand forecast, including forecasting methodologies
• Identify data sources to produce agile regional projections
• Contribute to the integration of regional GSF dataset into Airbus centralized visualization tools
• Provide advisory support to Airlines & Services Marketing teams on services addressable market computation in your region.
• Manage the creation of GSF external & internal communication material for the yearly regional roll out, together with global and local counterparts, and under the supervision of Airbus Communication teams for any external reveal.

● Understand industry players strategies at regional level:

• Map regional competitors’ landscape, set up & footprint, strategy and identify main differentiators
• Develop regional intelligence databases, jointly with Airbus Commercial counterparts. Proactively propose data integration solutions at competitor level.
• Propose regular regional forums to share competitive intelligence dossiers with your main interfaces
• Participate in regional events as appropriate and report main learnings in a structured and documented way to the regional and central services communities.

● Support to the aftermarket strategy business development efforts:

• Take part and/or lead strategic missions to feed the organization with competitive positioning and support decision-making for Airbus Services business development & strategy.
• Provide contextual information to business development teams when needed to assist on their respective projects in relation with political, economic, environmental, regulatory, market situation
• Propose cultural awareness to the local team members as required for their respective business related activities in South Asia region
• Identify and consolidate major market trends and moves in your region, jointly with the Airlines & Services Marketing team, with a particular attention to Services domains not covered today by Airbus Commercial (non-addressed markets, innovations, sustainability positioning, and many more...). Formalize identified trends through creative and documented reports.
• Build a strong and reliable network of stakeholders inside and outside Airbus and rely on as a primary source of information to build/update market intelligence regional database

● Deliver regional societal watch reports on general hot topics than can affect commercial aviation and services performance
● Develop clear and creative presentations for Airbus aftermarket strategy needs.
● Take part in the development of knowledge sharing tools to align all stakeholders on one set of information and industrialize/standardize our main deliverables.
● Participate in the “Market & Messaging” team activities reviews, and contribute to the “Market Regional Network”.

Your role and responsibilities can be adapted according to the department's evolving priorities.

Organization structure:

The job holder reports operationally to the Head of Services Strategy & Business Development South Asia for Customer Services and functionally to the Aftermarket Strategy Messaging & Regions Director.

Skills/competencies:

We are looking for candidates with the following skills and experience:
- Educated to a 5-year degree level (or equivalent) in engineering or business.
- Previous experience(s) in Commercial Aviation and/or Aviation Services
Hard skills:
- Good understanding of the air transport services industry (players, market trends, ...)
- Excellent project & stakeholder management
- Concise & rigorous
- Solid analytical skills & economic modeling capability
- Able to work in an agile environment
- Strong ability to manage complex data and convert in simple and creative stories

Soft skills:

- Pioneering spirit: proactive, creative, open to new ideas
- Autonomous
- Good communication skills
- Team worker
- Proven ability to deliver
- English at negotiation level

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Group India Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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