Location
Chennai | India
Job description
Company Overview
Twixor is a leading company that enables business transactions over messaging channels. We provide intelligent business process automation solutions across various industries. With offices in Singapore and pan-India, we serve a global client base, including Fortune 500 companies. Join us and be a part of our journey towards accelerated digital transformation.
Job Overview
We are seeking a Chatbot Developer with 4 to 6 years of experience to join our team. As a Chatbot Developer, you will be responsible for designing and developing chatbots and conversational AI solutions to enhance customer engagements on messaging channels. The role is based in Chennai, Tamil Nadu, India and is a full-time position.
Qualifications and Skills
- 4 to 6 years of experience as a Chatbot Developer or in a similar role
- Strong knowledge of Chatbot Solutions and Conversational AI
- Proficiency in chatbot development platforms and frameworks
- Experience with natural language processing (NLP) and AI technologies
- Ability to design user-friendly and intuitive chatbot interfaces
- Excellent problem-solving and troubleshooting skills
- Strong communication and collaboration abilities
- Bachelor's degree in Computer Science, Engineering, or a related field
Roles and Responsibilities
- Design and develop chatbots and conversational AI solutions for messaging channels
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
- Implement natural language processing (NLP) engines to enable intent-driven communications
- Integrate chatbots with live agent systems for seamless transfer and human intervention
- Create dynamic rich cards to improve user experience and enable hyper-personalization
- Optimize chatbot performance and resolve technical issues
- Stay up-to-date with industry trends and advancements in chatbot technologies.
Notice Period: 30 days
Work Location: Chennai
Job tags
Salary
