Location
Kerala | India
Job description
Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
Own all branch-banking objectives and overall branch supervision
Ensure achievement of overall Branch Targets by generating business and cross sales
Key Customer Relationship Management & supervision of all High Net Worth customer programs
Responsibilities
- Ensure achievement of overall Branch Targets by generating business and cross sales
- Assess local market conditions and identify current and prospective sales opportunities
- Develop forecasts, financial objectives and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration
Requirements
- Proven branch management experience from NBFCs, Banks, Co operative Societies, Insurance
- Ability to meet sales targets and production goals
- Familiarity with industry’s rules and regulations
- Excellent organizational skills
- Results driven and customer focused
- Leadership and human resources management skills
Job tags
Salary
