Sr. Technical Program Manager

Location

Pune | India

Job description

• As a SrTechnical Program Manager at Avalara, you will be responsible for planning, executing, and overseeing technical programs within Information Technology that drive our success

• You will collaborate closely with cross-functional teams, partners, and stakeholders to ensure program objectives are met within scope and timeline
• It will be up to you to convert product vision and requirements into the finished product
• This role is an excellent opportunity for an experienced individual looking to take their career to the next level in a fast-paced and dynamic environment


Responsibilities

Key Responsibilities:

Communication: Act as a bridge between technical teams, management, and other stakeholders. Provide regular program updates to senior managers and address their concerns. Manage and resolve risks, issues, and dependencies.

Program Planning and Strategy: Work with senior program managers to create program plans and strategies. Define the programs scope, objectives, and deliverables. Collaborate with stakeholders to maintain a multi-quarter delivery roadmap. Create and maintain comprehensive program reports.

Program Execution: Coordinate program activities, tasks, and resources, and remove obstacles. Monitor program progress and take corrective actions as needed. Ensure adherence to program timelines and processes.

Stakeholder Management: Keep key stakeholders informed about program progress. Build relationships with program and cross-functional teams to drive program goals. Work with stakeholders to ensure customer needs are met and facilitate communication.

Risk and Issue Management: Assess program execution and escalate risks in a timely manner. Track risks to closure to minimize their impact. Identify potential changes to initial assumptions and take proactive steps to mitigate risks.

Process Improvement: Identify and implement process improvements across project teams. Participate in quality improvement initiatives. Contribute to improving processes within the organisation.

Team Leadership: Lead and motivate cross-functional program teams. Cultivate a collaborative and innovative program culture. Mentor and guide team members when needed.

Methodology: Apply the organisations Software Development Life Cycle framework to the program. Maintain standard program documents, such as status updates, program charter, roadmaps, and checklists.


Qualifications

• Bachelors degree in a relevant field (e.g. Computer Science, Engineering).
• Minimum 8 or more years of technical project / program management experience in a software, SaaS or systems development environment - including internal process development and change management
• Strong knowledge of Program and Project management methodologies, tools, and best practices.
• Excellent interpersonal, communication, and leadership influencing skills.
• Proficiency in Program/Project management software (e.g. Jira, Confluence, Power BI)

Preferred

• SAFe Agilist, PMP, CSM or similar Project management certification
• ITIL Foundation Certification

Job tags

Salary