Location
Chennai | India
Job description
About us
Shizen Energy is dedicated to developing and providing lithium battery solutions that will power India's green transition towards using cleaner and renewable energy sources. We manufacture advanced lithium battery packs which are customized for an assortment of applications across Electric Vehicles (EV), Energy Storage Systems (ESS) and Material Handling Equipment (MHE)
On this journey, we are building a visionary team that continuously strives to take the company to greater heights. SHIZEN stands for Sincerity, Humility, Innovation, Zeal, Excellence, and Nurture . Hence, we are looking for people that identify with the same set of values.
Roles and Responsibilities:
Production Support:
- Assist in coordinating and optimizing production processes within the lithium-ion-battery industry, leveraging Electrical and Electronics Engineering (EEE) knowledge.
- Collaborate with production teams to ensure timely and efficient manufacturing of battery products.
Quality Assurance:
- Implement quality control measures throughout the production process to uphold high standards of product quality.
- Conduct inspections and testing to identify and resolve any quality issues promptly.
Service Coordination:
- Act as a liaison between the production team and customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Collaborate with service teams to provide technical support and troubleshoot product-related concerns.
Technical Documentation:
- Utilize EEE expertise to contribute to the preparation of technical documentation, including production manuals, quality standards, and service guidelines.
- Maintain accurate and up-to-date records related to production and service activities.
Process Optimization:
- Analyze production and service processes to identify opportunities for optimization and efficiency improvement.
- Implement strategies to enhance overall operational effectiveness.
Customer Communication:
- Communicate with customers regarding product specifications, quality standards, and service-related information.
- Address customer inquiries and concerns promptly, ensuring a positive customer experience.
Collaboration with R&D:
- Collaborate with the Research and Development (R&D) team to integrate new technologies and improvements into the production process.
- Provide feedback from the production and service perspectives to enhance product development.
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