Location
Chennai | India
Job description
Company Description
NETMEDS is a healthcare-focused e-commerce platform headquartered in Chennai, India. We provide online access to medicine, medical devices, and other healthcare products. Our mission is to make healthcare accessible and affordable to every individual across India by leveraging technology and innovation. We are a growing company with a strong focus on customer experience and employee well-being.
Role Description
This is a full-time on-site role for a Team Lead. The Team Lead will be responsible for managing a team of customer service representatives, ensuring daily operational efficiency, conducting daily meetings to review team performance, and tracking progress towards team and company goals.
Qualifications
- Experience in team management and leadership
- Strong problem-solving and decision-making skills
- Experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant software
- Bachelor's degree in Business Administration, Management, or related field
- Experience in the healthcare industry is a plus
Job tags
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