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Location

Bangalore | India

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Job description

Designation: Field Service Engineer/Project Coordinator

Required Work experience:

2+ years

Job Location:

Udupi, Shivamogga, Dharwad, Belgaum, Davangere, Bellary (on-site)

Roles and Responsibilities: ● Coordinate day-to-day activities to meet project objectives. ● Installation of the Machines. ● Educate and train customers on the use of machines, software, and applications. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Build positive relationships with customers. ● Collect, record, and maintain the right data to meet project objectives. ● Closely working with the local client centers to achieve the desired goal. ● Brainstorm with the internal team on ways to address gaps that may arise. ● Support the operational aspects of product implementation and development.

Skill Set (Technical and Soft skills) :

● Min 2 years experience in a healthcare institution. ● Experience in Health Tech or Public health sectors is extremely advantageous. ● Understanding the Healthcare market is a plus. ● Strong MS Office Skills (PowerPoint, Word, Excel) and IT Literacy. ● Resilient team player who is willing to adapt to the changing priorities of the business. ● Excellent verbal and efficient written communication demonstrating confidence in a client-facing role.

Expected Educational Qualification: ● Any B.Sc degree ● BSc Nursing (Optional)

Desired Candidate Profile

● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy.

Languages :

English, Kannada(Must)

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Job tags

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Salary