Customer Service Executive - DC
Location
Mumbai | India
Job description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose - Account services team is responsible for managing several types of corporate customer onboarding and static data maintenances in several systems.
Key Accountabilities - End to end deliverable management including letters/ returns
- Ensure tracker is updated and reviewed on weekly basis
Job Duties & Responsibilities - Should poses good problem solving skill
- Should have decent knowledge about deliverables handling like cheque books, cards etc
- Guide and help Operations units and branches by resolving their queries pertain to processes and accounts.
Required Experience - Graduates with 1+ years experience
- Self-motivated with good interpersonal and communication skills.
- Good knowledge of MS Excel and MS Word
Education / Preferred Qualifications Core Competencies Primary Location India-Maharashtra-Mumbai
Job Others
Schedule Regular
Job Type Full-time
Job Posting Jan 18, 2024, 1:10:27 PM
Job tags
Salary
