LSA Recruit Private Limited
Location
Maharashtra | India
Job description
Required Knowledge / Skills:
• Bachelors degree or equivalent from a recognized institution
• Minimum of 7+ years of SAP – Customer Service (CS) / Service Management (SM) experience
• Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
• Strong SAP technical, configuration and business area knowledge in CS module
• Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
• Experience in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
• Extensive knowledge of replacement processing including Refurbishment process
• Experience in handling Data Migration Activities for Transactional Data and Master Data.
• Knowledge of labor activity posting and integration with time keeping system
• We are also looking for people with integration capabilities and cross modular capabilities in SAP SD, MM/LE and Financial Accounting (FI) modules.
• Translate users requests into application system solutions.
• Resolve business issues by working with various groups within the company.
• Redesign procedures to suggested best business practices in concert with SAP functionality.
Preferred Skills:
• Good to have industry experience specially in After Sales and Services
• Strong knowledge/experience in the industry trends and SAP solution positioning for the industry.
• S/4HANA Certification
• Experience in SAP Fiori applications
Personal Skills:
• Strong analytical skills, result-oriented and effectiveness in problem solving
• Excellent communication and presentation skills
• Team player and ability to work successfully in culturally diverse environments.
Job tags
Salary
