Front Office Executive

Location

Indore | India

Job description

Responsibilities

• Greeting Guest and setting a positive office atmosphere.
• To assist the Front Office Manager in managing the day-to-day operation of the front desk at the hotel.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Updating files and records.
• Enforcing all cash-handling, checking, and credit procedures.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Performs all duties at the front desk as necessary.

Qualifications

• Bachelor's degree or Diploma in a related field.
• 1 to 2 years experience in hospitality industry.
• Great interpersonal and communication skills.
• Good time management skills.
• A professional appearance.
• Analytical and problem-solving skills.
• IT and Other skills.

Job tags

Salary