Healthsy
Location
Coimbatore | India
Job description
Overseeing Operations: Manage day-to-day operations of HealthSy in Coimbatore, ensuring smooth functioning of all aspects of the business.
Partner Relationship Management: Build and maintain strong relationships with healthcare providers, vendors, and other partners to ensure effective collaboration and support.
Strategic Planning: Develop strategies and plans to optimize operations, improve efficiency, and enhance the overall performance of HealthSy in Coimbatore.
Team Management: Lead and supervise a team of operations and support staff, providing guidance, training, and support as needed to ensure they meet their objectives and deliver high-quality services.
Process Improvement: Identify areas for process improvement and implement solutions to streamline operations, reduce costs, and increase productivity.
Quality Assurance in terms of Partner Daily SOP: Implement quality assurance measures to ensure that services provided by our partnered doctors, retail pharmacies HHSP meet the highest standards and comply with regulatory requirements. This should have a patient / user first satisfaction approach.
Data Analysis and Reporting: Analyze operational data and generate reports to track key performance indicators, identify trends, and make informed decisions to drive business growth.
Customer Support: Ensure prompt and effective resolution of customer inquiries, complaints, and issues, maintaining high levels of customer satisfaction.
Risk Management: Identify potential risks and develop strategies to mitigate them, ensuring compliance with relevant regulations and minimizing business disruptions.
Budget Management: Assist in the development and management of budgets, ensuring that financial resources are allocated effectively to support operational objectives.
Collaboration: Collaborate with other departments within HealthSy and external stakeholders to achieve common goals and objectives.
Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to continuously improve operations and enhance the competitiveness of HealthSy in Coimbatore.
Job tags
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