Snaphunt Pte. Ltd.
Location
Mumbai | India
Job description
- Our client is an insurtech company that provides health insurance services.
The Job : Responsibilities : Outbound Calling : Initiate outbound calls to individuals interested in healthcare services, providing information and promoting our healthcare offerings. Appointment Scheduling : Effectively schedule appointments for healthcare consultations, ensuring accuracy and efficiency in the booking process. Customer Interaction : Build rapport with prospective clients, addressing their inquiries and concerns while maintaining a professional and courteous demeanor. Database Management : Maintain accurate and up-to-date records of client interactions, appointment details, and any relevant information in the CRM system. Follow-Up : Conduct follow-up calls to confirm appointments, provide additional information, and address any post-scheduling queries. Collaboration : Coordinate with internal teams to ensure smooth communication and seamless appointment scheduling processes. Ideal Candidate : Communication Skills : Excellent verbal communication skills with the ability to articulate healthcare-related information clearly and concisely. Customer Focus : Strong customer-centric approach with the ability to empathize and address customer needs effectively. Organization : Detail-oriented and capable of managing multiple appointments and client interactions simultaneously. Adaptability : Ability to adapt to different client personalities and handle varied situations professionally. Team Player : Collaborative mindset, working seamlessly with team members and other departments. Tech Savvy : Familiarity with CRM systems and basic computer skills for efficient data entry. - Previous experience in a telecaller role, preferably in the healthcare or related industry.(Freshers Also Welcome)
- Minimum educational qualification of high school diploma; additional healthcare-related certifications are a plus. - If you are passionate about healthcare, possess excellent communication skills, and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity to contribute to the well-being of our community.Job tags
Salary