RBC-SME

Location

Chennai | India

Job description

Job: RBC-SME

Location: Chennai

Job Description:

• A person with high comprehension skills who is self motivated and can motivate the team 
• Maintain and update customer account related information in client applications. 
• Work from office 
• Attention to detail and should be able to act as an SME of the process 
• Should be able to grasp new concepts from onshore SMEs and cascade them to the larger  group 
• Mentor junior associates in picking up concepts and achieve expected results 
• Manage the Bank's branch requests and maintain relationship 
• Action and respond to Ad-hoc requests and escalations in a timely fashion 
• Timely completion and review of daily work inflow from our commercial bankers, bank  customers and prospects 
• Willig to learn with limited training and have complete knowledge of Client 
• databases/applications designed by company which are unique 
• Meet/exceed the customer SLAs / expectations in terms of quality & TAT 

Experience: 

• Any graduate with a minimum 4 years of work experience in international banking industry 
• General awareness of the international banking products and services
• Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift 

Job tags

Salary