Administrative Manager

Location

Chennai | India

Job description

Administrative Manager

Admin/TWI India

Location : Chennai

Contract : Permanent

Hours : Full time

Job Profile : Specialist Professional

Salary : Competitive

Reference number : 23/24

Closing Date : 25 March 2024

Note: Applicants might receive offers and undergo interviews before the deadline, although the position will remain available for at least seven days. We recommend submitting your application for this role as soon as you can during the recruitment process, prior to the closing date.

Description of role:

You will be part of the TWI India team based in Chennai, providing administrative services to the Training, Examination, and Technical Solution Services Group. You will play a crucial role in overseeing and optimising administrative functions within the organisation. This position requires a proactive, team working, detail-oriented individual with strong communication and courtesy skills.

As the administrative manager in a cross-functional environment, you will be responsible for leading the administration team, coordinating with internal/ external stakeholders, preparing and managing the yearly budget, reviewing and reporting on sales, managing and establishing agreements with vendors, procuring activities, reviewing and editing reports, proposals and other documents in line with house-style guidelines, event scheduling, ensuring timely response to customer queries and concerns, ensuring compliance with IMS and other relevant regulations as may apply to the business. You will take responsibility to challenge and develop yourself, and your team members for excellent customer service to national and international customers.

Key responsibilities :

• Contributes to efficient and effective implementation of administration strategies.
• Drive continuous improvement in administration functions, tools, and techniques.
• Prepare, manage, and utilize the yearly budget effectively while ensuring the efficient utilization of resources and assets, without any cash leakages.
• Logistic coordination: Liaise with the logistics supervisor to coordinate transportation logistics, efficient resource allocation and timely dispatch of material with necessary consideration of cost.
• Organising timely support to the training department, lecturers, consultants, and invigilators in administrative duties.
• Data and document management: Ensure all documentation requirements are filed and maintained to a high standard.
• Maintain records and documentation as necessary to remain aligned with IMS and other applicable guidelines and regulations. Ensure systematic organisation for easy retrieval of information.
• Managing general office operations and coordinate for the facility management.
• Undertake any other duties as required by the line manager.
• Collaborate and facilitate communication with internal and external stakeholders, follow up with interested parties to ensure timely and accurate process flow, resolving customers queries.
• Effectively communicate the Company's value proposition to relevant stakeholders strengthening the brand.
• Focus on customer satisfaction to foster loyalty and long-term retention by addressing needs and concerns in time.
• Lead the administrative team and capability-building initiatives.

For further details, please follow the Job Description link below :

Travel :

This position may require regular travel both in India and abroad.

About us:

TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.

We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.

If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Inclusion:

We recognise that it's the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

Why work for TWI

We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday, Insurance coverage, career development and training.

We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.

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