Customer Service Representative
RS Brothers Retail India Pvt Ltd
Location
Hyderabad | India
Job description
Job Overview
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. This is a full-time position based in Hyderabad, Telangana, India. The ideal candidate for this role is a fresher with less than 1 year of experience.
- Qualifications and Skills:
- Only For Female
- Age Limit : 22yrs To 30yrs Below Old
- Excellent written and verbal communication skills
- Strong phone etiquette and active listening skills
- Ability to multitask and work in a fast-paced environment
- Good data entry and typing skills
- Exceptional interpersonal skills
- Basic knowledge of chat and messaging platforms
- Proficient in using computers and navigating software applications
- Ability to remain calm and professional in challenging situations
- Roles and Responsibilities
- Handle incoming customer inquiries and provide prompt and accurate responses
- Assist customers in navigating our website and placing orders
- Resolve customer complaints and issues in a professional and timely manner
- Collaborate with other teams to ensure customer satisfaction and problem resolution
- Maintain customer records and update the database with relevant information
- Identify and escalate priority issues to the appropriate team member
- Stay up-to-date with product knowledge to effectively assist customers,
- For More Information Share with Your Updated CV/Resume
- Contact HR: 7981983022
Job tags
Salary
Rs 10000 - Rs 18000 per month
