Client Servicing Executive
Location
Pune | India
Job description
Job Summary
As an advertising client servicing executive, you'll work as a link between the agency and its clients. You'll be responsible for the coordination of advertising campaigns and therefore communicating clearly to all those involved. You may also be known as an account handler. It is vital to understand the needs of your clients, which you'll learn through liaising closely with them throughout campaigns, often on a daily basis. You'll also manage administrative and campaign work to ensure that advertising projects are completed on time and on budget.
Role & Responsibilities - Handling marketing projects and digital campaigns from ideation to execution
- Collaborating with design, planning, projects management and execution teams to ensure timely delivery and quality of projects
- Creating and maintaining client documents and client interaction archives
- Present creative work to clients for approval/modification
- Optimum utilization of internal resources and teams to increase productivity and client satisfaction.
- Keeping open channels of communication with each client that can be employed effectively by other departments
- Keeping clients in the loop regarding updates, progress and execution of campaigns
- Handling Social Media Marketing tasks effectively
- Measuring and reporting on performance of all digital marketing campaigns on multiple platforms
- Generating budget estimates and obtaining approvals on the same from clients.
Experience & Qualification - 2+ years experience
- Post graduation in Marketing/advertising
- Ability to juggle clients while also prioritizing individual requirements
- Being responsible for individual as well as team performance
- Strong analytical skills
- Ability to make skillful oral and written presentations
- Capacity to conduct thorough research and competitive analysis of clients and their competitors
- Ability to adapt, adjust and perform with discipline and common sense
- Fluent ( listening & speaking ) in basic languages i.e English & Hindi
Skills: research,advertising campaigns,client documents,competitive analysis,digital campaigns,client interaction archives,utilization of internal resources,oral and written presentations,client accounts,client co-ordination
Job tags
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