Senior Manager - Common Support & Growth
Location
Mumbai | India
Job description
Job Role and Responsibilities: -
- Post launch of Internet Restaurants, the support and guidance for the fulfilment partner (FP) has to be spearheaded.
- Day to day activity track of FP in terms of basic operational hygiene as per the cloud kitchen management.
- Providing coordination support from marketing, purchase, accounts and aggregator team in regards to query and support
- Tracking performance data of FP and highlighting the gaps in performance on weekly basis, fortnightly and monthly
- Following partners on various corrective actions to improve Sales and Operations
- Perform cordial relations with FP and keep high retention rate
- Perform audit and share the feedbacks
- Improve sales and performance of FP
Job Requirements (Soft Skills): -- Good communications (Written, Verbal and Mail Communications)
- Good Computer skills over Mail, Microsoft Word, Excel and PPT
- Decent interpersonal skills with team handling experience
Management and Technical Skills: -- Knowledge of project management of business cases
- Must have handled franchise relations or corporate relations
- Time management skills and experience in handling multiple stakeholders
- A minimum experience of 4-5 years in Operations Role in fast paced hospitality company would be desirous.
Qualifications: -- Minimum Qualifications would be a Graduate in Management domain (Ideal Hotel Management). MBA would be an added advantage.
- Knowledge on project management tool will be advantageous
Job Type: Full-time
Salary: 40,000.00 - 50,000.00 per month
Schedule Ability To Commute/relocate - Andheri East - 400059, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience - total work: 5 years (Required)
Job tags
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