Candidates should be well-versed in DITA authoring and publishing,XML tools,networking technologies, and Agile methodology.
A background in Cloud technologies is an asset.
Candidates should possess a strong technical aptitude to grasp complex technologies, specifically in the IT networking and software development domain.
Candidates must have excellent written and spoken communication skills.
Technical writers work with internal and external organizations to develop, plan and write/edit internal and external technical documentation.
Work requires use of the appropriate editorial/logical methodologies and process management.
Writers must ensure that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material
Research, develop, write, and revise technical documents and documentation sets according to established standards
Quickly learn new technologies, tools, and processes in a fast-paced environment.
Work with editors and technical resources to improve document quality and usability.
Exercise judgment, within defined procedures and practices, to determine appropriate job actions.
Identify the moderately complex information needs of a target audience and organize and develop a documentation plan that addresses those needs.
Ability to serve as a lead writer, providing training and guidance to junior writers.
Contribute to initiatives that help improve content quality and usability.
Successful completion of several writing projects.