Tech Mahindra
Location
Delhi | India
Job description
Job Role:
Signavio Consultant Location: PAN India Skills: Signavio Products, Signavio any other BPM tool, Six Sigma GB/BB, BM BPM, Appian, Blueworks Live, Pega, Transformation, Process Manager, BPMN 2.0., Process Modelling Job Role & Responsibilities: Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed. Hands-on experience in Signavio Products (or Any other BPM Tools like IBM BPM, Appian, Blueworks Live, Pega) – Process Manager, Process Intelligence & Workflow Accelerator Complete understanding of Process modelling and BPMN 2.0 standard to be followed for Process architecture Understanding of key customer processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-Resolution and automating business process models and cloud-based services etc. Experience working with ERP & CRM systems (e.g. Microsoft, Oracle, SAP, Salesforce), data extraction, data analysis, reporting, etc. Process mapping and identifying non value add steps to create lean and agile processes. Responsible for identifying business problem areas and aligning themselves to the pain areas through Continuous Improvement Projects Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities. Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes ·Help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and create end-to-end automation solution blueprints Responsible for working with the client’s Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document) Act as customers’ key contact and guide them through the analysis process and become their trusted advisor on process automation Provide quality consulting service by applying PDCA, lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies Work in coordination with other departments to incubate new solutions and technology for existing and new businessesJob tags
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