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Executive - Telesales - eCommerce


Snaphunt Pte. Ltd.


Location

Noida | India


Job description

- Our client is India's largest online B2B marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. The Job : Your responsibilities will include : - Position holder will be an individual contributor - Build and manage productive, professional relationships with clients using telephonic and/or video conversations - Ensure clients are using and deriving benefit from IndiaMART - Ensure products/services in client's e-catalog are accurately defined - Prompt resolution of client complaints - Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures - Daily 10-12 meaningful telephone/video calls with clients Ideal Candidate : - Client handling and application of Tele-sales techniques - Active listening and understand the business contexts of clients - Good Verbal and written communication - Ability to work independently - 70%+ marks in 10th and 12th, 55% in Graduation and Post Graduation - Graduate with minimum 1-2 years experience in sales (ref:updazz.com)


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