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Location

Ahmedabad | India

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Job description

Responsibilities :

WFH JOB

Customer Support :

- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.

- Respond promptly to customer inquiries through various channels such as phone, email, and chat.

- Identify and assess customers needs to achieve satisfaction.

- Build sustainable relationships of trust through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools.

- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers.

Open to give upto 9 LPA basis interview

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Job tags

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Salary