Location
Chennai | India
Job description
- To address outstanding or assigned AR through analysis and phone calls by using available resources
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
- To utilize the P & P s (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
- To improve the performance based on the feedback provided by the reporting manager / quality audit team
ACADEMIC AND PROFESSIONAL BACKGROUND
- HSC / Diploma / Any degree except B.E, B.Tech, MBA, MCA and life science graduates.
COMPETENCIES, SKILLS AND OTHER REQUISITES
- Good verbal and written communication skills
- Sound analytical skills
- Logical thinking
COMPENSATION AND BENEFITS
- Competitive remuneration + monthly performance based incentives + health insurance + PF & Gratuity + Two Way Cab Facility.
ASSESSMENT / INTERVIEW PROCESS
- Online Assessment - Grammar & Aptitude
- Language Assessment - Versant
- Panel Interview
- Personal Interview
Job tags
Salary
