Muthoot Finance
Location
Mumbai | India
Job description
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation.
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporate and institutional clients to promote gold loan proposition.
Handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches.
Responsible for tale-calling customers for following up on interest collection regularly.
Job tags
Salary