UX Program Manager, Payments

Location

Bangalore | India

Job description

JOB SCOPE

Role : UX Program Manager, Payments

User Experience (UX) Programs and Operations at Google drives projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development. Google UX is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers. In this role, you will drive the integration of product data into the UX recruitment process. You will be collaborating with partners across product teams, legal/compliance, marketing, technology, and recruiting operations.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Responsibilities

• Lead or collaborate with UX team leadership in defining team priorities, oversee key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes.
• Manage UX design and review process with multi-disciplinary UX teams and establish the right processes with cross-functional teams to deliver high quality, user-centered design solutions from implementation to release.
• Identify team needs with regards to process, tools, documentation, and asset management, driving required changes to make sure the UX team is enabled to create excellent user experiences, and make the most impact at scale.
• Drive kick-off and planning process for UX, in partnership with Technical Program Managers to ensure UX is plugged in and proactively able to contribute to planning.
• Build and own plans for complex UX programs and execute them in collaboration with relevant stakeholders.

JOB REQUIREMENTS

• Bachelor's degree or equivalent practical experience
• Experience in Program Management with UX related projects in UX design, user research, content strategy, or tools and methodologies
• Experience in managing projects with multiple director level stakeholders
• Experience in performing analyses that translate data into actionable insights, influence stakeholders, and develop execution plans
• Experience working with distributed teams across multiple time zones and geographies
• Experience collaborating with Product Management, Engineering stakeholders, and understanding user issues
• Proven track record of partnering effectively on cross-functional projects or teams in a highly dynamic/fast-paced environment

ABOUT THE CLIENT/BENEFITS

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. Were building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you are a part of developing innovative technology, campaigns, products or partnerships, your work here is a chance to accomplish things that matter. Bring your uniqueness, insight, imagination, and healthy disregard for the impossible. Together, we can build for everyone.

To learn more about our job opportunities, offices, teams benefits and workplace culture, visit careers.google.com

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