Merative
Location
Secunderabad | India
Job description
Responsibilities include:
Partner with other Salesforce.com Admin and Developer team members to ensure timely delivery of work to business stakeholders
Design, develop, test, and implement solutions in Salesforce.com. This includes implementing new enhancements and creation of custom objects and redesigning/improving the existing Salesforce.com instance.
Work with business partners to document business processes and system requirements
Prepare documentation including Requirements and Design documents, Configuration Workbooks, Test Cases, and other documentation as required throughout the project lifecycle.
Support and troubleshoot integrations between SalesForce.com and other Enterprise system
Ongoing improvements in the Salesforce.com instance by doing continues research of new Salesforce feature functionality
Regularly perform database de-duping and cleanup procedures
Attributes:
Always representing the highest integrity in all dealings both internally and externally
Innately driven to succeed, while also very collaborative
Intellectual curiosity in general and especially towards the Salesforce.com CRM technology
Creative problem solver when deciphering client s complex problems
Positive, motivational, and inspiring
Detail oriented
Required Education:
Bachelor s Degree
Preferred Education:
Bachelor s Degree + additional Salesforce certifications
Required Certification:
Salesforce Certified Advanced Administrator
Salesforce Certified CPQ Specialist
Required Skills/Experience:
1. 5+ years solid Salesforce.com experience with demonstrated record of accomplishment
2. Solid experience working with Lightning Web Components and Flow Orchestration
3. Strong business knowledge in Salesforce.com Automation, Opportunity/Lead management
4. Proven experience in designing custom, end-user solutions
5. Business Analysis skills and experience with integrating CRM with business systems
6. Ability to communicate effectively and professionally with internal and external clients
7. Work effectively in small and globally diverse team of Salesforce.com professionals
8. Must be capable of responding to a fast-paced environment and able to work multiple projects simultaneously
9. Must be flexible to working in an environment of changing priorities
Preferred:
1. Effective at leading implementation and adoption of Sales and Support methodologies within the Salesforce CRM environment
2. Solid understanding of the Agile methodology
3. Solid understanding of the implementation and adoption of Lightning and Communities platform
4. High degree of CRM strategy and organizational skill
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