Business Analyst - Retention

Location

Gurgaon | India

Job description

We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organization. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.

As our Business Analyst - Retention, We are seeking a skilled Business Analyst with a specialization in retention strategies. The role involves analyzing data and implementing initiatives to enhance customer or employee retention. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a passion for identifying trends that impact retention metrics.

Responsibilities:

• Collaborate with cross-functional teams to gather and analyze data related to retention metrics.
• Develop comprehensive reports and presentations outlining retention trends, identifying areas for improvement, and proposing actionable strategies.
• Utilize statistical techniques to interpret data and forecast retention patterns.
• Conduct regular reviews of retention initiatives, assessing their effectiveness, and recommending adjustments as needed.
• Work closely with stakeholders to understand their requirements and tailor retention strategies accordingly.
• Identify key drivers impacting retention and provide actionable insights to improve these metrics.
• Stay updated with industry trends and best practices in retention strategies and contribute innovative ideas to enhance retention efforts.

Requirements

• Bachelor's degree in Business Administration, Economics, Statistics, or a related field.
• Proven experience 1-2 years in a business analysis role with a focus on retention strategies.
• Proficiency in data analysis tools (e.g., SQL, Excel, Python/R) and visualization platforms (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Excellent communication and presentation abilities, capable of conveying technical information in a clear and concise manner.
• Ability to collaborate effectively with diverse teams and stakeholders.
• Experience in interpreting customer or employee behaviour data is a plus.

What Junglee offers for this role:

• Meaningful global exposure and opportunity to represent Junglee as part of Flutter Entertainment, the largest real-money gaming company in the world
• Ample learning opportunities and to work with some of the best industry leaders and minds
• Being a part of a vibrant, intelligent, and rapidly growing team.
• In-depth understanding of the gaming ecosystem.
• Competitive Compensation and Incentives.
• Excellent work environment, great culture, and global exposure.

About Junglee Games

Junglee Games is a leader in the skill-gaming space, with more than 100 million users. Founded in San Francisco in 2012, and part of the $30 Bn Flutter Entertainment Group, Junglee Games is the fastest-growing skill-gaming company in the world. Some of our notable games are Junglee Rummy, Howzat, Eatme.io, Poker, and Carrom Stars. Our mission is to build entertainment for millions of people around the world and connect people through high-quality games. The games are available on multiple platforms, including web browsers. Android and iOS devices emphasize creating engaging and immersive gaming experiences while incorporating social features to foster interaction and competition among players. Since founding, we've drawn 700 of the world’s most talented people into our ranks. Our team has worked on international AAA titles like Transformers, Star Wars: The Old Republic, Real Steel, Rio, Mech Conquest, and Dueling Blades. Our designers have worked on some of Hollywood’s biggest hits including the movie Avatar. Junglee is not just a gaming business - it is a blend of data science, innovation, cutting-edge technology, and, most importantly, a values-driven culture that creates the next set of conscious leaders. Junglee Games is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Junglee has gained recognition in the gaming industry and has received various accolades for its contributions to the online gaming space and continues to innovate and develop new games, expanding its presence in the global gaming market.

Job tags

Salary