Jio
Location
Mumbai | India
Job description
Walk In Drive - 1st March'2024 - Technical Help Desk Venue Details - 201-202, Sanpada Station Building, Second Floor, Sanpada, Navi Mumbai, Maharashtra 400705 Time - 10:00 AM - 03:00 PM IST Contact Person - Shalin Thakkar - [email protected]
JD - Technical Help Desk Engineer Location - Remote - Work From Home post 1 Month Training in Office Experience - 1 Year to 3 Years Serve as the first contact with engineers who need technical assistance via the phone or email Perform troubleshooting using different diagnostic techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues Provide quick resolution and excellent customer service Redirect unresolved issues to the next level of support personnel Provide needed information on IT products or services Keep record of problems and their resolutionJob tags
Salary
