Ephicacy
Location
Delhi | India
Job description
Roles and Responsibility 1) Implement SaaS Operations teams directions, goals and deliverables as determined by Leadership 2) Ensure smooth operations of SaaS products 3) Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting as well as key tools for Monitoring & Alerting 4) Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability 5) Drive Disaster Recovery and failover procedures, training, testing, and team readiness 6) Provide the management of incident-related communications 7) Help meet SaaS Operations Budget and KPI reporting 8) Ensure continuous improvements in SaaS Operations by 9) Developing platform services and tooling to for modern cloud operations including metrics monitoring, CI/CD pipelines to name a few 10) Improving automation of provisioning, deployment, monitoring, alerting and escalation 11) Driving improvements to all DevOps processes 12) Ensure Security in operations by 13) Implementing best in class recommendations for secure operations 14) Representing operations in InfoSec meetings and develop and drive secure procedures 15) Help obtain and maintain various certifications 16) Lead a high-performance Cloud/SaaS delivery team by 17) Reviewing team performance, quality reviews, 18) Manage operations and operational issues. 19) Establish a culture of high performance, ownership, delivery focus and continuous improvement
Eligibility 1) Hands-on experience in cloud technology – AWS, Google Cloud, Azure – AWS is MUST 2) Linux, Windows server administration 3) Scripting using – Bash, Python, PowerShell 4) Vulnerability/Penetration testing, Security 5) Networking 6) Tools and frameworks used for monitoring, performance management, logging 7) Clustering technology 8) CI/CD pipelineJob tags
Salary
