Ecommerce Executive - Order Processing
Location
Mumbai | India
Job description
Roles and Responsibilities :
- Handling Customer Service and Operations.
- Order processing across categories across marketplaces like Amazon Walmart Sears EBay and so on.
- Managing the tracking system right from shipment to the delivery of the product.
- Replying to customer messages on all thirdparty market places. (Amazon Walmart Sears Ebay and so on).
- Handling the queries raised by customer on product or shipment and coordinating with vendors to resolve the same.
- Handling the return process from initiation to refund or replacement.
- Maintaining accurate reports.
Requirements
- Communication Skills in English Spoken and Written (Medium to Proficient)
- Proficient with Microsoft Excel .
- Should know order processing
- Should be thorough with knowledge of all the Thirdparty Market Place Policies of US based.
Benefits
Salary: 18000..00 per month
Ecommerce Executive - Order Processing. Experience - 1-2 years (Basic MS Office, jewelry preferred)
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